Fire & EMS FAQs

What are the advantages of using FireEMS Academy?
FireEMS Academy content is physician-directed and presented on an Internet platform with cutting-edge technology. The topics are current and critical to the EMS professional, and all the material is produced by recognized leaders in EMS education.
What is the connection between FireEMS Academy and Jones & Bartlett Publishers?
FireEMS Academy and Jones & Bartlett Publishers have a limited exclusive agreement that provides FireEMS Academy’s Fire & EMS students the opportunity to access Jones & Bartlett courses via FireEMS Academy’s online Learning Management System (LMS).
What is CECBEMS?
CECBEMS is the Continuing Education Coordinating Board for Emergency Medical Services, which is the national accrediting body for EMS continuing education courses. They are located in Dallas, Texas. With few exceptions, their stamp of approval is recognized in most states for licensure re certification of first responders, EMTs, and paramedics.* CECBEMS-approved courses are also valid for National Registry credit. View our EMS Agency Listing page for a full listing.

*FireEMS Academy makes no representations or warranties as to whether the program meets the specific licensing requirements for any individual state. FireEMS Academy encourages its students to independently research the licensing requirements in any state in which they intend to seek or renew licensure.

Are CECBEMS-approved courses accepted in all states?
Protocols for the acceptance of CECBEMS-approved courses can vary widely by state. To review the information posted for your state, visit our EMS Agency Listing page for a full listing.
What is the maximum number of hours the National Registry will accept for online continuing education?
Contact the National Registry for current information regarding online continuing education hours for re-certification at


Can I monitor the progress of my students?
Yes. Our managerial function dynamically displays information for the EMS agency manager. Call FireEMS Academy at 800.671.9411 (toll-free) for a web presentation.
Do you offer group rates? Is there a volume discount for large departments?
FireEMS Academy provides special rates for departments and agencies that are members of groups or associations with whom we’re partnered. Contact us to see if we are a partner with your department 800.671.9411 (toll-free).
How does my department get featured in Medic Monthly?
Only Medic Monthly customers are featured in the Medic Monthly modules. If your agency wants to be featured, please forward a request to
Can I talk to some of your current clients about how they use the program and get their impressions of the Online Training Center?
Please visit the testimonials page and review the many testimonials from our clients all over the country. If you need further information, please call our office at 800.671.9411 (toll-free), and we can provide you with contact information for some of our clients.


Who developed the content for the eACLS™ course?
eACLS™ was developed by Jones and Bartlett Publishers, and the medical content is provided by the American College of Emergency Physicians (ACEP). It is designed to meet the international training guidelines for advanced cardiac life support (ACLS). ACEP is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Who can teach the eACLS™ course?
The didactic portion of the course does not require an instructor. All of the content normally covered through instructor lectures in a traditional ACLS refresher course is covered via the eACLS™ interactive online program. The only “instructors” needed are for the eACLS™ skills stations. These instructors are selected by the agency or site’s eACLS™ Course Coordinator, and they must have adequate knowledge and be capable of evaluating and verifying course users’ skills competence.
What are the eACLS™ Course Coordinator’s qualifications?
Becoming an eACLS™ Course Coordinator is not difficult. An individual must meet the following prerequisites/qualifications:

  • Be a physician (MD or DO), registered nurse, nurse practitioner, advanced practice nurse, physician assistant, or paramedic with a strong background in advanced cardiac life support, as well as an ability to coordinate ACLS education/training at their institution.
  • Complete the eACLS™ Online Training Center Agreement, which requires the identification of the person who will act as Course Coordinator.
  • Have documented experience in conducting/coordinating advanced cardiac life support training for hospital and pre-hospital personnel.
  • Have an understanding and a working knowledge of the eACLS™ course materials, policies, and procedures.

Call FireEMS Academy at 800.671.9411 (toll-free) to get more information about becoming a Course Coordinator. We will walk you through this hassle-free process to help your agency administer its own skills testing for eACLS™.

A Course Coordinator’s status is valid for one year. To renew this status, the individual must be involved with at least one course during this period. Additional information about Course Coordinator, instructor, and medical director responsibilities can be obtained by calling the FireEMS Academy at 800.671.9411 (toll-free).

Who can administer the eACLS™ course?
Course Coordinators administer the eACLS™ course. Course Coordinators administer ACLS and other continuing education training at hospitals, colleges, universities, and EMS/fire training centers. All ACLS coordinators or medical directors with national organizations, such as AHA or ASHI, will be automatically grandfathered into this program. A Training Center Agreement must be signed. If you are interested in becoming an eACLS™ Course Coordinator or Training Center, or wish to learn more about the administrative guidelines for this program, call Kaplan Fire & EMS Training at 800.671.9411 (toll-free).
Is a medical director needed for eACLS™?
Yes, a physician is required to oversee this program. To learn more about this requirement, call FireEMS Academy at 800.671.9411 (toll-free).

Learning Management System (LMS)

Can I upload my own content or courses to the LMS?
Yes, you can upload documents like Adobe PDF’s, PowerPoint, Word documents, and videos to the “Create Course” section. You can then add pre and post tests to those documents to create a full course.
Can I share documents with other departments or agencies using the FireEMS Academy system?
Yes, you can use the Department Resource center to upload your own files and documents. You then have the option to share those resources at the State and National level.
With all the functionality that FireEMS Academy offers, is there a way to create a role where access to features is limited?
Yes, as many custom roles as needed can be created using the ‘Manage Roles’ feature. This allows system administrators to tier account responsibility to other trustworthy individuals at the department.
Can I track training we do either hands on at the station or that we receive through the local community college?
Yes, you can use our External Credit Manager to track training completed outside of the FireEMS Academy platform. This includes skills checks, courses completed at the community college, training at the station, CEU earned at conferences and more.
Can I track company training or training completed for ISO requirements?
Yes, we have a section in our LMS specific for ISO tracking.